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After-Sales Service
After-sales service for EGON hoists and cranes
Keep your cranes and hoists safe, certified and running. Preventive maintenance, repair, load testing with Por.Jor.1 certification, spare parts from stock, operator training and service contracts across Thailand.
Service by ALLA Public Company Limited, EGON distributor. Professional engineering license for control systems (corporate) No. 1083/59
Overview
What does EGON after-sales service include?
EGON after-sales service is the support that keeps industrial cranes and hoists safe and productive after installation. It covers six services: preventive maintenance (PM), repair and troubleshooting, load testing and certification, crane spare parts, operator training and annual service contracts. Service is delivered by ALLA Public Company Limited, the EGON distributor, whose engineers and technicians have more than 10 years of hands-on experience with industrial cranes. Every job follows Thai workplace safety law.
10+ yrs
Crane service experience
Sriracha
Service center, Chonburi
24 hrs
Service center
No. 1083/59
Control engineering license
Figures for the ALLA service team.
Our services
Six after-sales services from one team
Use them on demand, or combine them in a service contract.
01
Preventive Maintenance (PM)
Scheduled inspection and maintenance that reduces the risk of breakdowns.
02
Repair & Troubleshooting
Repair of every crane system, with emergency service when a breakdown stops production.
03
Load Test & Certification
Rated load testing by licensed engineers, with the Por.Jor.1 (ปจ.1) document.
04
Crane Spare Parts
Spare parts from stock for maintenance and replacement, with advice and installation.
06
Annual Service Contract
A yearly plan of inspection and maintenance visits, with a report after every visit.
01 / Services
Preventive Maintenance (PM)
Scheduled inspection and maintenance improves safety, reduces risk and extends the service life of your crane. Our technicians check the condition of the equipment and plan maintenance around your production, so problems are found before they stop the line.
Service highlights
02 / Services
Repair & Troubleshooting
Repair of every crane system, mechanical, drive, control and electrical, by technicians who specialize in industrial cranes. When a breakdown stops production, call the 24-hour service center for an urgent repair.
Service highlights
Official authorization: professional engineering license for control systems (corporate) No. 1083/59, issued to ALLA Public Company Limited.
03 / Services
Load Test & Certification
Standard load capacity testing (Test Load) of stationary cranes by specialist engineers, with safety certification as required by law. Licensed engineers inspect the crane and issue the Por.Jor.1 (ปจ.1) inspection document for your legal safety files.
Service highlights
04 / Services
Crane Spare Parts
High-quality parts from manufacturers that meet international standards, ready for delivery from stock, because downtime means losses. A large parts stock lets worn parts be replaced on the spot, with advice and installation by our technicians.
Service highlights
05 / Services
Operator Training
Courses follow the rules of the Department of Labour Protection and Welfare and are taught by legally authorized, registered instructors. Every participant receives a certificate of completion. Choose public training on scheduled dates, or in-house training at your workplace.
Service highlights
- Operator, signaller and rigger course (B.E. 2567) For people who operate cranes, give signals or attach loads: duties, safety and the law.
- Crane work refresher course (B.E. 2567) For trained staff who need to renew their certificate and update on current rules.
- Basic safe crane operation (ALLA course) For new staff with no background, taught by instructors with hands-on experience.
06 / Services
Annual Service Contract
A preventive maintenance contract sets regular inspection and maintenance visits for your cranes and hoists, with a report after every visit. Intervals are planned around your equipment, duty and production schedule, and the services on this page can be combined in one contract.
Service highlights
How it works
How to get service, in five steps
Five clear steps from your first call to handover.
- Report the issue Send your crane type, capacity, location and the issue.
- Inspect Our technicians inspect the crane and find the cause.
- Assess and quote You receive a service plan and a clear quotation.
- Carry out the work Repair, maintenance or testing by our crane team.
- Handover Service report, test results and certificates where required.
Why choose us
Why choose EGON after-sales service
Crane specialists
Technicians dedicated to industrial cranes, with more than 10 years of experience.
Parts ready on site
A large parts stock, so worn parts can be replaced on the spot.
Warranty
Warranty on repair work and on the parts we supply.
Emergency service
Urgent repairs when a breakdown stops production.
Safety certification
Crane inspection and safety certificates issued by licensed engineers.
Legal compliance
Inspection and training that follow Thai labour law.
FAQ
After-sales service: common questions
Quick answers about maintenance, repair, certificates and training.
What does EGON after-sales service include?
Six services: preventive maintenance (PM), repair and troubleshooting, load testing and certification, crane spare parts, operator training and annual service contracts. They can be used on demand or combined in one service contract.
Who provides after-sales service for EGON hoists in Thailand?
ALLA Public Company Limited, the EGON distributor, provides the service from its Bangkok head office and its service center in Sriracha, Chonburi. ONVALLA Company Limited, a company in the ALLA group, also provides installation and after-sales service for EGON products.
Is there a crane maintenance contract?
Yes. A preventive maintenance contract sets regular inspection and maintenance visits for your cranes and hoists, with a report after every visit. Intervals are planned around your equipment, duty and production schedule.
What is a Por.Jor.1 (ปจ.1) crane certificate?
Por.Jor.1 is the Thai inspection form for stationary cranes. A licensed engineer signs it to confirm the crane has been inspected and load tested as required by workplace safety law. ALLA engineers carry out the load test and issue the Por.Jor.1 document.
Can a crane be repaired urgently?
Yes. Emergency repairs are available when a breakdown stops production. Call +66 2322 0776-8 and the 24-hour service center will arrange the right team.
What crane spare parts are available?
Crane wheels, motors, brakes, power plugs, electrical control systems, limit switches, contactors and safety devices. Parts are kept in stock, with advice and installation by technicians.
How long does crane operator training take?
A full course usually takes 1 to 3 days, depending on the content and the number of participants.
Will participants receive a certificate?
Yes. Every participant receives a certificate of completion recognized under Thai labour law.
How often should crane training be repeated?
A refresher course is recommended every 1 to 2 years, in line with legal requirements.
Can training be held at our site?
Yes. There is public training on scheduled dates and in-house training at your workplace, with content adapted to your operations.
Request service
Request service for your crane or hoist
Tell us about your crane and what you need. Our crane service team will reply with a recommendation and quotation.
Phone +66 2322 0776-8
Service center Open 24 hours
Office hours Monday to Friday, 08:00 to 17:00
LINE and all contact channels
Scan the QR code for EGON LINE Official and contact channels.
